FAQ

Do you offer custom packaging?

Yes, we offer fully customized packaging based on your size, material, structure, and design requirements.

What is your minimum order quantity (MOQ)?

The MOQ usually ranges from 500 to 5,000 depending on the product type. Lower quantities may be negotiable.

Do you provide design services?

We offer basic layout services and can also provide professional design if needed (extra fees may apply).

Can you provide samples?

Yes, we provide both existing samples and custom samples. Custom samples may require a fee.

How long does it take to make samples?

It usually takes 2–5 days.

What is your production lead time?

The standard production lead time is 3–25 days depending on the quantity and complexity.

What printing methods do you use

We provide offset printing, flexographic printing, digital printing, and screen printing.

Do you offer eco-friendly materials?

Yes, including recyclable paper, biodegradable materials, and water-based inks.

How do you ensure quality control?

We follow strict QC procedures, with multiple inspections from raw materials to final shipment.

What payment methods do you accept?

We accept T/T, bank transfer, PayPal, and installment payment for large orders.

Do you arrange international shipping?

Yes, we can arrange sea freight, air freight, and express delivery.

Can you print my logo?

Yes, we can print your custom logo.